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 HP Grrrr printer pain.
655371 Post Posted: Fri Jul 03, 2009 2:18 pm Thank this member for this postReply with quote

raynipper Subscriber 10/11/2010 

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Maybe someone far more understanding than I can throw light or advice on my present problem.

My HP PSC F4180 has been working well for several years. Apart from the odd conflict with MS Word.

Recently HP offered an update that was supposed to cure this conflict with Word so I followed the procedure.

Dunno if it has in fact cured said problem but now I have another problem caused I suspect by the update.

At 'boot-up' my PC now gets a message it's installing new drivers for an HP product. I click OK and it puts another copy version of my printer onto my PC.

Now when I click 'print' it loads my print queue into a non default copy of my printer. I then either have to change the default over and over again or start deleting the latest copies of loaded printers.

Help ............ please.

Ray.
 
655429 Post Posted: Fri Jul 03, 2009 4:30 pm Thank this member for this postReply with quote

lgbzone Subscriber 01/06/2010 

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Uninstall all the instances of the printer, including the original, and then re-install it.

If it's a usb printer ensure you always connect it to the same usb port, as when it's connected to a different port it will be seen as a different device.

See if hp have released a new version of the driver that includes the update and install from scratch using the new driver.

hp post script drivers are usually better than their normal drivers, try removing all the printers and re-installing it with the post script driver.

HTH
 
655523 Post Posted: Fri Jul 03, 2009 6:49 pm Thank this member for this postReply with quote

richardjames Subscriber 14/11/2010 

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try running MSCONFIG and see if there is any HP startup in any of the settings

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655566 Post Posted: Fri Jul 03, 2009 8:03 pm Thank this member for this postReply with quote

raynipper Subscriber 10/11/2010 

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lgbzone wrote:
Uninstall all the instances of the printer, including the original, and then re-install it.


Thanks lgbzone.
Will give it a try. What a pain just when you think everything is going well.

Ray.
 
656665 Post Posted: Mon Jul 06, 2009 6:31 am Thank this member for this postReply with quote

raynipper Subscriber 10/11/2010 

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Nope, that didn't work.
Next day my PC is loading another version of the same printer again.

Seems something has changed. Maybe a restore might correct this problem?

Ray.
 
656903 Post Posted: Mon Jul 06, 2009 1:17 pm Thank this member for this postReply with quote

richardjames Subscriber 14/11/2010 

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Try a 'file search' for anythng HP ie 'HP*' which should search your hard drive for anything with HP

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657464 Post Posted: Tue Jul 07, 2009 6:13 am Thank this member for this postReply with quote

raynipper Subscriber 10/11/2010 

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Thanks Richard,
But as my PC is also a HP product this might show up many things I dare not delete.

A restore is looking more attractive.

Ray.
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